MamaPapa Privacy Policy

Your privacy is important to us. This Privacy Policy describes how MamaPapa ("we," "our," or "us") collects, uses, discloses, and safeguards your personal information when you use our website located at https://mamapapa.ai, interact with our SMS assistant Gracie, or use any other related services (collectively, the "Services").

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Services.

1. Information We Collect

We collect personal information in two ways:

• Voluntarily Provided: Information you actively provide, such as name, mobile number, ZIP code, or content you send to Gracie.
• Automatically Collected: Log data, device information, browser type, usage patterns, and error data when you visit our website or interact via SMS.

Examples of personal data include:

• Name
• Mobile phone number
• ZIP code
• IP address
• Device/browser data
• User-generated content (e.g., family preferences)

We do not knowingly collect data from children under 13 and expect parents or guardians to manage all input related to minors.

2. Use of Your Information

We use your information for purposes including:

• Delivering AI-powered SMS recommendations via Gracie
• Personalizing suggestions based on your preferences and ZIP code
• Creating and managing your user profile
• Communicating with you via SMS
• Providing customer support
• Sending marketing or promotional messages (only with consent)
• Complying with legal and regulatory obligations
• Analyzing and improving our Services

We do not use your data to train generalized AI models. Gracie uses your data only to improve and tailor responses for your family.

3. SMS Communications and Consent

By signing up, you consent to receive SMS messages from MamaPapa and Gracie. These may include event suggestions or service updates. You may opt out at any time by replying "STOP." Message and data rates may apply. We comply with the TCPA and similar U.S. laws.

4. Cookies and Tracking

Our website uses cookies to enhance user experience and collect analytics. You may control cookie settings through your browser. Please see our Cookie Policy for more details.

5. How We Protect Your Data

We use commercially reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to secure your data, no method of electronic storage or transmission is 100% secure.

You are responsible for keeping your passwords and login credentials secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Policy. Data may be retained longer if required for legal compliance, dispute resolution, or research.

7. Your Rights

You may:

• Access the personal data we hold about you
• Request corrections or deletions
• Opt-out of marketing communications
• Withdraw consent at any time
• Exercise rights under applicable U.S. state laws

To make a request, contact us at: [insert email/contact form URL].

8. U.S. State Privacy Laws (California, Colorado, Virginia, etc.)

California residents have rights under CCPA/CPRA including:

• Right to know what personal data we collect and how it's used
• Right to delete your personal data
• Right to opt out of the sale or sharing of personal data
• Right to non-discrimination for exercising these rights

We do not sell personal information. If you would like to exercise your rights, please contact us with the subject line: "California Privacy Request."

We do not currently respond to "Do Not Track" signals.

9. Third-Party Services

We may share personal information with trusted third-party service providers (e.g., hosting providers, analytics, SMS platforms, support services). These providers are contractually obligated to safeguard your information.

10. International Transfers

Your information is processed and stored in the United States. If transferred outside your jurisdiction, we ensure compliance with applicable data protection laws.

11. Business Transfers

If MamaPapa is acquired or merges with another entity, your data may be transferred as part of the business transaction, in accordance with this Privacy Policy.

12. Children's Privacy (COPPA)

We do not knowingly collect personal data directly from children under 13. Parents must create and manage accounts. If we learn we have collected data from a child without proper consent, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this policy from time to time. If significant changes are made, we will notify users as required. Continued use of the Services constitutes acceptance of any changes.

14. Contact Us

If you have questions or would like to exercise your privacy rights, contact us at:

Additional Disclosures

This Privacy Policy complies with applicable U.S. privacy regulations and the laws of the State of Tennessee. If you reside outside the U.S., additional privacy rights may apply under your local laws.

For full details on our data practices, please refer to our Terms of Service and Cookie Policy.